Privacy Policy
This Notice of Privacy Policy was last updated: 12/26/2018
This Privacy Policy applies to information collected at www.tiedrake.com. This Notice of Privacy Policy explains:
The kind of information we collect
How we use information
Our information sharing practices
Customer Preferences and Opt-Out Choices
How you may access some of the information you provide to us
We encourage you to refer to this notice periodically so that you understand our current privacy practices. If you have any questions about this notice, please contact our customer service department:
By Mail:
TieDrake.com
999 Stinson Way STE 303
West Palm Beach, FL 33411
By Phone: 1-844-843-3725
Via email at info@tiedrake.com
Your access of and use of our website means you agree to the terms in this Notice of Privacy Practices.
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Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
How That Information Is Used:
We collect and store information that you enter into this Web site or that you provide to our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Web site.
We collect and store certain other information automatically whenever you interact with this Web site. For example, we collect your IP address, browser information and reference site domain name every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.
Also, like many Web sites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies do not contain personally identifiable information. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Cookies are not used on this Web site to store your account information; this information is stored securely on this Web site’s server. When you log in at this Web site with your username and password, we will assign you a secure session id. The server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of this Web site. Cookies are also used to track the identity of the Web site you visited immediately prior to visiting this Web site; otherwise, we do not track information about your use of other Web sites. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better shopping experience on this Web site. We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
Our Commitment To The Security of Your Data
TieDrake will protect your privacy. We DO NOT sell, trade, or rent personal information such as your name, email address or purchase history. Credit Card information and all other data for payment purposes are processed only through safe providers and through secure SSL Servers during the checkout.
Third-Party Web Beacons: We use third-party web beacons from Shopify to help analyze where visitors go and what they do while visiting our website. Shopify may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you like to know more about Shopify and its terms of service, please visit www.shopify.com .
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personal information transmitted to us using this website. To help guard your information, our checkout sites uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only TieDrake is able to decode your information. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call us toll free at 1-844-843-3725 .
Fraud Alerts: Protecting Your Personal Information If you ever come in contact with websites, e-mails or texts that try to lure you into providing personal information with the offer of a TieDrake gift card or TieDrake merchandise, please note that TieDrake does not sponsor these offers, nor are we affiliated with the promotion originators. If you become aware of any potentially fraudulent activity on a website or in an e-mail or text, please forward the information to info@tiedrake.net or call 1-844-843-3725 so that we can follow up. We take these matters, and the protection of our customers' sensitive information, very seriously.
How We Share Your Information
WE DO NOT SELL PERSONAL INFORMATION ABOUT YOU TO THIRD PARTIES ! Your personal information is used by TieDrake as described in this Privacy Policy.
We do not share with others, or sell or rent to others, any personal information that you provide to us through this Web site or through our Customer Service Department, except with your consent or as described in this Privacy Policy.
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of TieDrake.com, or any of our respective affiliates, business partners, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site. This information generally is shared in an aggregated form
As with any business, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the event that TieDrake, or substantially all of our respective assets, are acquired by a third party, such information may be one of the transferred assets (unless the information was collected under a previous Privacy Policy that did not permit such disclosure). Under such circumstances, TieDrake as the case may be, would to the extent possible require the acquiring party to follow the practices described in this Privacy Policy.
Cookies
TieDrake uses the information gathered from cookies to enhance your experience on the site and to manage the processing of your order. The cookie we receive does not gather any information about your name, address, billing information, or credit card. It is used solely to help us maintain your shopping cart during the checkout process. You may choose to disable this feature in your web browser and not accept cookies. Refer to your web browsers settings to see how to stop accepting new cookies, how to be notified when you receive a cookie or disable cookies altogether. Please note however that without cookies you may not be able to take advantage of all features on our website.
Children's Privacy
The Children's Online Privacy Protection Act imposes requirements on Web sites that collect personal information about children under 13 (for example - name, address, e-mail address, social security number, etc.) Our policy is not to collect any personal information on any person under 13. For this reason, our online sweepstakes, e-mail and mobile sign ups are restricted to entrants who are at least 13.
If this policy changes, TieDrake.net will revise this portion of its Notice of Privacy Practices and will comply with the requirements of the Children's Online Privacy Protection Act, which includes providing notice and choice to each child's parent or guardian before collecting any personal information.
Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of personal information shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal information. If you are a California resident and want a copy of this notice, please submit a written request to the following address: TieDrake.com Customer Service, 999 Stinson Way STE 303, West Palm Beach, FL 33411. In your request, please specify that you want a "Your TieDrake.com California Privacy Rights Notice." Please allow 30 days for a response.
Can I Indicate Whether or Not I Want To Receive Promotional Communications?
You will have an opportunity to change these selections by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you. Additionally, you may contact our Customer Service Department or write to us at:
TieDrake.com, 999 Stinson Way STE 303 , West Palm Beach, FL 33411. Please note that any request to be removed from such mailing lists may take up to one (1) week to become effective. Even if you are removed from any such list, if you order online, we will send you an email confirming your order and may need to contact you by phone, email, or regular mail if we have questions about your order.
Online Advertising
We use third-party service providers to serve advertisements (banners or links) on our behalf across the Internet. These advertising service providers may collect non-identifiable information about your visits to our website, and your interactions with our products and services. Such non-identifiable information does not include your name, address, e-mail address or other personal information. The information is collected through the use of cookies and pixel tags (also known as action tags), which is industry-standard technology used by most major websites. In addition to the information about your visits to our website, our service providers may also use the information about your visits to other websites to target advertisements for products and services available from TieDrake.
What Happens When I Link To or From Another Web Site?
This Web site may contain links to Web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Web sites. We encourage you to be aware of when you leave this Web site and to read the privacy policies of each and every Web site that you visit. If you have accessed this Web site through a link from certain of our advertising or marketing partners, this Web site may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed Web pages is collected by us, and our use of this information is governed by this Privacy Policy.
Social Media Interactions
TieDrake invites you to socialize and share your fashion inspiration, finds and purchases with your friends using Social Media tools such as Facebook, Twitter, Pinterest and Instagram. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies. We also use Social Media Plugins to allow Social Media Sites to share information and friends' activities with its members while they are on our website. For example, Social Plugins allow Facebook to show you and your friends' "Likes" on our product pages if you are logged into Facebook while shopping at TieDrake.com. TieDrake does not receive or control any of the content from Facebook Social Plugins. To remove a Facebook "Like" through TieDrake, place your cursor in the "grayed out" Like button and click on the "X" that appears. This removes the "Like" from your Facebook Page, as well as from TieDrake's websites. You can also delete comments made while at TieDrake from your Facebook Page.
Do Not Track (DNT)
TieDrake.net does not currently have the capabilities to recognize the various Do Not Track signals from different web browsers. As discussed elsewhere in this Privacy Policy, TieDrake.net utilizes third party advertising software and services and we cannot ensure that these third party service providers comply with DNT. You can change your browser settings and select the Do Not Track option, though we cannot guarantee that third parties honor the DNT settings. For more information on Do Not Track please visit http://www.allaboutdnt.org/.
TieDrake.com contains links to various third party websites including social media sites such as Facebook, Twitter, Pinterest... solely to your convenience and the inclusion of Linked Sites does not imply endorsement by TieDrake of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave TieDrake's website. Linked Sites are not under the control of TieDrake and TieDrake is not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. We encourage you to check the applicable privacy policy to determine how they will handle any personally identifying information they collect from you.
Policy Changes
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website.
If you have questions about any of these policies, please contact us at info@tiedrake.com